Book with us and save
up to 10%
compared to Booking.com
Check rooms and rates
From724US$ /night
Check-in
24Apr2025Select date
Check-out
25Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About Resort

Blvd Kukulcan Km 3.5, Cancun, Mexico, 77500
View all

Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Tower King Room
Max:
2 persons
530 sq. feet 
Bed options:
1 King Size Bed
Sea view
Shower
Coffee machine
Check Prices
King Room
Max:
2 persons
530 sq. feet 
Bed options:
1 King Size Bed
Sea view
Shower
Coffee machine
Check Prices
King Room
Max:
2 persons
530 sq. feet 
Bed options:
1 King Size Bed
Sea view
Shower
Coffee machine
Check Prices
Show all roomsLess

Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

Explore a range of transportation options for your spa getaway

City Center
Cancun 3.5 mi
Airports
Isla Mujeres (ISJ) 12.6 mi
Cancun (CUN) 13.1 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences
What’s included

General

  • Non-smoking rooms
  • Free Wi-Fi in public areas
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • 24-hour security
  • Adults only
  • Baggage storage
  • Locker room
  • Private beach
  • Elevator
  • Currency exchange
  • Hairdresser
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers

Sports & Fitness

  • Fitness center
  • Water sports
  • Aerobics

Guest Parking

  • Dryer

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Grocery shopping service
  • Welcome drink

Dining

  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Spa & Leisure

  • Indoor swimming pool
  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Night club
  • Garden area
  • Spa & wellness center
  • Solarium
  • Sauna
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Massage
  • Make up services

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Dryer

Media

  • Flat-screen TV
  • AM/FM alarm clock
Show more

Location

Blvd Kukulcan Km 3.5, Cancun, Mexico, 77500
Map view
street view
Blvd Kukulcan Km 3.5, Cancun, Mexico, 77500
Nearby
Church
Parroquia de Cristo Resucitado
800 ft
Restaurants
Las Hijas De La Tostada
1.0 mi
Boulevard Kukulcan,166 Hotel Zone
Cocos and Grill
1200 ft
Blvd Kukulcan KM.3.2 Inside Marina Chac chi
Sirenas Raw Bar
2100 ft
Blvd. Kukulcan Km. 4.5
The White Box
3500 ft
Hotel Grand Oasis Cancun Km. 16. 5

Reviews and Ratings <br />

Feedback from previous guests about their experience.
80%
loved the resort and would return for another relaxing stay
Premium location
Decent amenities
Wet floors
Lackluster service
8.0/10
Great
Rooms
5.0
Location
7.7
Service
5.0
Dining
5.3
Guest reviews
8.0/10
based on 5 reviews
8.1
8.1/10 based on 56 reviews
Alastair
United Kingdom, January  2025
5.0/10

My stay at the resort spa was quite a mix. The ambiance was nice, and I really appreciated the serene atmosphere. However, the service left a lot to be desired, as I found the staff unhelpful at times. The facilities looked promising but were not as well-maintained as I had hoped, and the dining experience was also lacking. Overall, while there were upsides, there are definitely areas for improvement.

Rooms
5.0
The rooms were constantly wet, and I slipped several times because the floor was always slick. There were no rugs, making it quite dangerous to walk around.
Service
5.0
The service was disappointing; I found the staff unhelpful and found it hard to get assistance, especially when it came to room service.
Location
7.0
The resort was situated in a peaceful area, offering a lovely escape, although it lacked proximity to local attractions.
Dining
5.0
The dining options were quite limited, and the traditional fish I tried wasn't very impressive.
Facilities
6.0
The facilities weren't well-maintained. I expected better from a resort spa, but felt some amenities were neglected.
Harper
United Kingdom, December  2024
5.0/10

My stay at the resort spa was quite the experience. The facilities offered a lot of amenities, including a lovely pool and spa area which I thoroughly enjoyed. The rooms, however, had some issues with being consistently wet, making it a bit dangerous to walk around. The dining options were somewhat limited, especially for breakfast. Overall, the value felt a bit off with the service and room conditions tarnishing an otherwise nice stay.

Rooms
5.0
The rooms were often wet and foggy, which made them uncomfortable and somewhat hazardous to navigate.
Service
5.0
The service was lacking, and I found it difficult to get assistance when needed.
Location
Dining
5.0
Dining was decent, but the breakfast options left much to be desired.
Facilities
8.0
The amenities were quite good, especially the spa and pool area, which I enjoyed.
Philip
United Kingdom, December  2024
5.8/10

I had a mixed experience at the hotel. The location felt exclusive, which was nice, but I encountered some safety issues with the room being constantly wet, making it a bit dangerous. The amenities weren't ideal, and while I appreciated the effort from the staff, there were times when the service could have been better. Overall, it had its perks, but I hoped for more comfort during my stay.

Rooms
5.0
The room was a bit of a hazard with the floors constantly wet, which made it difficult to navigate safely.
Service
5.0
I found the service to be a bit lacking; it felt like the staff could have been more helpful.
Location
8.0
The hotel's location had a premium feel to it, which was pleasant.
Dining
Facilities
6.0
The overall facilities seemed nice, but they didn't always meet expectations during my stay.
Premium location
Wet floors
David
United Kingdom, November  2024
5.8/10

I had a rather mixed experience at this resort spa. While the amenities were appealing, especially the wellness center, my room presented some significant issues that made my stay a bit uncomfortable. The service from the staff varied, and I wish the dining options were more diverse. However, the pool area was lovely and relaxing, which I appreciated during my downtime.

Rooms
5.0
Unfortunately, my room was constantly damp, making it a bit hazardous as the floor was frequently wet. This issue really detracted from my overall comfort.
Service
5.0
The service was hit or miss. While some staff members were helpful, I found that several lacked the attention to detail that I expected from a resort spa.
Location
Dining
6.0
The dining experience left something to be desired. I feel that the options, particularly for breakfast, could have been much more varied to cater to different tastes.
Facilities
8.0
On the plus side, the facilities, particularly the pool and wellness center, were well-maintained and provided a nice atmosphere for relaxation.
Lee
United Kingdom, October  2024
5.2/10

The hotel has a lovely spa atmosphere that I really enjoyed, and the overall vibe was relaxing. The rooms had a constant dampness, which made me a bit uneasy about slipping, and the staff could use some training in service. The location is peaceful, perfect for unwinding, but the dining options were somewhat basic and left a bit to be desired.

Rooms
5.0
Unfortunately, the rooms were continually damp and foggy, making it a bit slippery for me. I had to be careful not to slip just walking around.
Service
5.0
Service could definitely improve; I found the staff to be rather unhelpful when I needed room service and other assistance.
Location
8.0
The hotel is situated in a nice, quiet area, perfect for relaxation away from the hustle and bustle.
Dining
5.0
Dining was pretty basic – I mostly had toast for breakfast, which was disappointing given the spa setting.
Facilities
6.0
The facilities are decent, but I think they could offer more amenities to elevate the overall experience.
Want to see exclusive early booking offers?
Access special rates now and plan your next wellness retreat!
Check Rates

Next best alternative

Consider them for your next trip.
Check-in
24Apr2025Select date
Check-out
25Apr2025Select date
Rooms and Guests2 Guests, 1 Room